Frequently
Asked Questions

ChicagoFireSuites.com is the official website for single-match luxury suites and premium seating for Chicago Fire FC. This site is operated by Chicago Fire FC and powered by SuitePro.

Yes. All suites and premium seating options listed on this site are offered directly by Chicago Fire FC.

Your personal information is protected by industry-standard encryption and secure processing. Payments are handled in compliance with PCI DSS standards. For more information, please review our Privacy Policy.

Luxury suites at Soldier Field offer an upscale matchday experience, including:

• Cushioned seating
• Climate-controlled environment
• In-suite attendant
• VIP entrances at Soldier Field
• Premium in-suite catering options
• Access to exclusive club areas (varies by suite)

Visit our Reserve Now page to browse available matches and suite options. You can complete your purchase securely online. For assistance or alternative payment methods, contact us at [email protected] or 872-710-0590.

After your purchase, a Chicago Fire FC Premium Team representative will confirm your reservation and share ticket delivery instructions.

Suite tickets and parking passes are delivered digitally via the Chicago Fire FC App or Ticketmaster. Manage your tickets online or through the app, and scan your mobile ticket for quick, contactless entry into Soldier Field.

We accept all major credit cards (Visa, Mastercard, American Express, Discover). ACH and wire transfer options may be available upon request.

Yes, full payment is required to confirm and secure your luxury suite reservation.

All applicable fees are included in the pricing unless otherwise specified.

All suite sales are final.

If a match is postponed, your suite tickets will be valid for the rescheduled date.

If a match is canceled entirely, please contact [email protected] for further assistance.

After your suite is booked, a Chicago Fire FC Premium representative will provide instructions to preorder catering. Catering preorders should be placed at least 4 business days before your match. Catering is also available to purchase from your suite during the match.

No, catering is optional and there is no minimum. You may also bring food and drinks from general concessions back to your suite. Outside food and beverages are not permitted inside Soldier Field.

Some suites allow additional SRO tickets. Please refer to your suite details or contact the Chicago Fire FC Premium Team to check availability.

Children under two (2) years old are admitted without a ticket as long as they sit on an adult’s lap. Children two (2) years and older require a valid ticket to enter Soldier Field, including in suite areas.

For safety, only clear bags up to 12" x 6" x 12", one-gallon clear freezer bags, or small clutch bags (hand-sized) are allowed. Larger bags like backpacks, purses, and luggage are prohibited. For a full list, visit our A-Z Guide.

Yes. Your suite ticket grants access to your suite and designated premium areas at Soldier Field.

Absolutely—luxury suites provide a great space for entertaining clients or celebrating with family and friends. Contact [email protected] to discuss event customization and branding opportunities.

Chicago Fire FC suite rentals include the option to purchase parking passes in advance. Parking details and lot assignments will be provided with your suite information.

Suite guests may use Soldier Field’s designated Premium Entrances for expedited entry.

Suites open 90 minutes prior to kickoff unless otherwise communicated.

Yes. In-suite service is available throughout the match, and additional à la carte items can be ordered via your suite attendant.

For day-of-game support, contact the Chicago Fire FC Premium Team at 872-710-0590.

Please contact [email protected] or call 872-710-0590 for assistance.

If your match is approaching and you haven’t received your tickets, contact [email protected] or call 872-710-0590.